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Service update

Service update
At UNIQLO, we’re always improving and adding new services based on your feedback.
Check out new features that make shopping online easier than ever.

UPDATE #09 August 2024 The home screen on the app is now easier to understand

Compatible environments:
UNIQLO app
I don’t know which menu to look at to find the products I want
You Asked. We Listened!
A menu guide is now displayed on the app home screen.
Even if you’re a first-time user, you can see at a glance where to find the home screen, product list, account details, favorites menu and more.
When you open the app, the menu guide will appear for a certain time to show you the menu contents.

When you open the app, the menu guide will appear for a certain time to show you the menu contents.

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UPDATE #08 June 2024 You can now stop videos on our site

Compatible environments:
Desktop site, mobile site, UNIQLO app
Videos require a lot of data. I want to limit videos when I'm using mobile data
You Asked. We Listened!
You can now stop videos playing on the home page or product pages using a button on the screen.
You can also change the video playback settings from “Video automatic playback” in the app settings. (The default setting is “Play only when connected to Wi-Fi”)

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UPDATE #07 June 2024 The UNIQLO app now has a “Refer a Friend” feature

Compatible environments:
UNIQLO app
I want to introduce the UNIQLO app to my friends. I wish there was a referral reward.
You Asked. We Listened!
When you refer a friend, you will both get a discount of 500 yen on online purchases.
*Terms and conditions apply to the referral incentive discount. Please refer to the FAQ page for details.
*This service can only be used on the UNIQLO app. It is not available on the mobile site or desktop site. Please use the UNIQLO app.

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UPDATE #06 June 2024 Product images are now larger and clearer

Compatible environments:
Desktop site, mobile site, UNIQLO app
I wish I could see images in a bigger view.
You Asked. We Listened!
We’ve changed the size of product images, so you can easily see the features and how the product looks.
*Not applied to all products yet
We’ve changed our product images from square to rectangular images.

We’ve changed our product images from square to rectangular images.

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UPDATE #05 June 2024 We’ve updated the product list screen

Compatible environments:
Desktop site, mobile site, UNIQLO app
I want to know product details like features, specifications, and fabrics
You Asked. We Listened!
See the full product lineup, latest videos, and product features while you shop.

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UPDATE #04 November 2023 Find what you’re looking for more easily

Compatible environments:
Desktop site, mobile site, UNIQLO app
I wish I could find the products I want more simply and intuitively
You Asked. We Listened!
Tap on the magnifying glass icon to see information like product categories, sale items, new arrivals, featured products, and special collections.

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UPDATE #03 November 2023 You can now filter products by category on the Best Sellers page

Compatible environments:
Desktop site, mobile site, UNIQLO app
I want to know the best-selling products in each category
You Asked. We Listened!
Filter by gender or category to see our most popular products.

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UPDATE #02 November 2023 A banner will appear on the home page, category page, and product pages during LIVE STATION events

Compatible environments:
UNIQLO app
I wish the app would notify me when a live stream is happening
You Asked. We Listened!
Tap on the notification banner displayed during LIVE STATION events to watch the live stream.
*This service can only be used on the UNIQLO app. It is not available on the mobile site or desktop site. Please use the UNIQLO app.

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UPDATE #01 November 2023 Find sustainability information on the product page

Compatible environments:
Desktop site, mobile site, UNIQLO app
I would like more information about international factory standards and how UNIQLO's clothes are made
You Asked. We Listened!
You can see information related to sustainability, such as how the raw materials are sourced and where the production process takes place.
Go to “Impact” and tap on “Production” to display information about the location and factory where the product was made.

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