Pay In Store | UNIQLO CA

This service lets you shop for all styles in our online store and have them ordered even if they are unavailable in stores.

USE THIS SERVICE WHEN YOU’RE SHOPPING IN THE FOLLOWING SITUATIONS:

When you can’t find the product you want in-store
When the product you want isn’t available in your size in-store
When you want a product in a size only available online (larger and smaller sizes)
When you want an online-exclusive product
When you want a product from one of our exclusive collaborations
When you want a product that’s only available in select stores

1

SHOP ONLINE OR ON THE APP FOR THE PRODUCT YOU WANT

This can be done when shopping online independently or with assistance from a team member if you are within a close distance of a UNIQLO Canada Store.
2

PAYMENT

When you find what you’re looking for, add it to your cart.
In the checkout process, select “Pay-In-Store” and you will have exactly 60 minutes to complete your credit card payment at a physical store location.

"Note: No Cash, No Gift Cards and No Interac Debit Cards will be accepted with this payment option.
3

GET YOUR PRODUCT

Note: If you select “Pick up in store,” you can pick up your products in-store after they are delivered within 3-5 business days, free of charge. If you have the UNIQLO app, you can also select home delivery.

Note: Delivery charges may apply, depending on the purchase amount.

This service does not apply to all products.

We will help you purchase products from the UNIQLO online store using your own device.

PAYMENT METHODS

You can pay by credit card Visa, MasterCard, Visa/Mastercard Debit .

Note: Some payment methods may not be accepted at all stores.
Note: You must pay in-store within one hour of placing the order. If payment is not confirmed, your order will be canceled.
Note: You cannot pay at the UNIQLO store when collecting your order.
Note: The product price applied will be the price displayed in the UNIQLO online store when the order is completed. If the product price is different when the product is delivered, the new price will not be applied.
Note: If you want to pay using your own device, you can use the payment methods listed here.

ESTIMATED DELIVERY TIMES

HOW LONG WILL WE HOLD YOUR ORDER?

14 days after the product arrives at the store

Note: For details, please see the “Product Arrival Notification Email” and “Order History > ”Order Details” page.
Note: Unclaimed items will be automatically returned back to warehouse and a refund process will be observed. If you still want to receive the item, it must be purchased again. Please note that your reordered item is still subject to availability. Orders that have exceeded the collection deadline.”

RETURN POLICY

All returns for Pay-In-Store orders must be brought and processed at any UNIQLO Canada stores.

Note: Make sure you bring your Return Form with you.
Note: If you require a new return form, please contact our Customer Service Team.

Download the UNIQLO app here